Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — hitachi split ac - 1.5tr hitachi waza 3200i inverter (rsd318eaea) not working (pcb faulty) within 1 month of purchase

Anand sathi

Address:

600083

I bought hitachi split ac - 1.5tr hitachi waza 3200i inverter - r410a - rsd318eaea in oct 2017. I have purchased this ac from
Croma, t. Nagar, chennai. Soon after 1 month from the date of purchase, it stopped working now. I lodged complaint and found out that pcb board is faulty. From reviews it looks this model (Rsd318eaea) has the problem of faulty pcb board. I would need a replacement for the indoor unit as soon as possible. I am not sure if this will really solve my problem because from the reviews it looks even after replacement, the same issue is being observed as reported by few customers.

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Jan 4, 2018

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Anand sathi,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Nov 20, 2017

Updated by Anand sathi I have sent you my Mobile number and complaint number to hitachiindia.[protected]@gmail.com. Please do the needful asap.

Verified Support

Dec 04, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Anand Sathi,

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi