[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi Split AC

Hitachi is the worst AC that anyone can buy coupled with an extremely pathetic service support. I bought a new AC in the month of January 2021 and ever since I actually started using this awful piece of ###, problems started creeping in (from the month of March since Jan-Feb was winter).

Water started dripping from my AC and after giving a complaint call, a technician came and inspected and said the WATER DRAINAGE TRAY IS BROKEN AND NEEDS TO BE REPLACED. Yes, in a brand new AC. After that, it took the company about 1.5 months to procure the spare parts and do the installation.

But my plight didnt end here, since last 2 weeks am again facing water dripping issue and today another technician came and said WATER DRAINAGE TRAY IS BROKEN AND NEEDS TO BE REPLACED and am sure this is again going to take another month or two to get the spare part.

They are selling faulty ACs in the market at inflated rate and cheating the CUSTOMERs and doing FRAUD. Am left with no other option but to lodge a complaint in consumer FORUM to seek refund of my money.