[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi Split Ac (Compressor is not working) Complaint No-[protected]

Address:New Delhi, Delhi, 110059
Website:[email protected]

From: sunil kumar [mailto:kumar. [protected]@adisports.co.in]
Sent: tuesday, may 09, 2017 4:13 pm
To: '[protected]@hitachi.co.in' ; '[protected]@hitachi-hli.com' ; '[protected]@jci-hitachi.com' ; '[protected]@jci-hitachi.com' ; '[protected]@has. Hitachi.com. Sg' ; '[protected]@hitachi.co.in' ; 'masayuki. Takeuchi. [protected]@hitachi.com' ; 'yoshimasa. [protected]@hitachi-eu.com' ; '[protected]@imagesgroup.in' ; '[protected]@hitachi-hli.com' ; 'parag. [protected]@jci-hitachi.com' ; 'joseph. [protected]@hitachi-hli.com' ; '[protected]@hitachi-hli.com' ; '[protected]@hitachi.co.in'
Cc: adidas. [protected]@gmail.com
Subject: hitachi split ac (Compressor is not working) complaint no-[protected]
Importance: high

Dear sir

I have purchase 2 qty of hitachi split ac 1.5 ton (From new berco electronic uttam nagar new delhi) which is not working for last one week. We have lodged the complaint many time but my problem is not resolve. Every time your engineers is visit but he says your ac is working. We are facing lot of problem as it is really hot in delhi and very difficult for kids to stay without ac. Hitachi is a renowned name in the market and this kind of negligence and poor service quality is not expected from such a big brand like hitachi. They are only concentrating on their sales targets and not giving customer satisfactory services.

And today your engineer is visit at my home he says your compressor is not working. How is it possible, i have purchase only three months?

I have requested you please change my ac as soon as possible.

I have attach my all detail.

Complaint no-[protected]
Cdn no-8104
Date-08/05/2017

Thanks & regards,
Sunil kumar
Mobile no-[protected]
+2 photos
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Jun 17, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear adidas.sunil,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Verified Support
May 17, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear adidas.sunil,

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi
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