Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — HITACHI window summer tm model is not functioning properly

Juhi Nitin Arora

from Delhi, Delhi

Address:

110053

! We recently bought a hitachi window a/c 1.5 ton rat518hud to be specific we bought it on 7th april 2017. We got it installed on 16th april 2017 (Sunday). Right after the installation the a/c was not working properly. We called to customer care they sent a technician. Technician said that one of a part of a/c has to be replaced as its defective. We asked to replace our a/c as its defective by default but the technician gave us a fantastic reply as he said to replace it you have to talk to hitachi company. We called customer care again and lodged a complaint and they said one of our another technician would come and recheck the defect. We spent 35k bucks and all went in vain. Horrible experience with hitachi. I would never recommend hitachi to anyone of the person in my concern. Please help
Bill attached below

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May 31, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Juhi Nitin Arora,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Apr 27, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Juhi Nitin Arora,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi