Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — installation and replacement of ac

9804255745

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal, 700056

Hi hitachi team,
My faulty hitachi inverter ac was to be replaced and its been 1 month since any reply from hitachi team.
I had emailed mentioning the same with registered contact number, but no reply to email since past 2 weeks.
Hitachi service centre does not give any proper update or any proper date within which the ac will be replaced.
Very frustrated with the services from hitachi.
Wont recommend hitachi products to friends/colleagues.
Is this the after sales support hitachi provides?
Registered mobile number:-[protected].
Split ac - 1.2tr hitachi merai 3100x inverter - r410a - rsg314hbea

+3 photos

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Dec 10, 2018

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Avik,

We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi