Hitachi Home & Life Solutions India [HHLI]

Hitachi Home & Life Solutions India [Hhli] — inverter ac loot

Sachin Gauba

from Gurgaon, Haryana

Address:

Gurgaon sector 14

Hitachi. Is looting me. I bought hitachi inverter split ac 1.5 ton last year in may. After 13 months o[censored]se it stopped working. When i called hitachi technician he is saying that outer unit pcb is damaged because of voltaz fluctuation and cost of repair is 10 thousand rupees. There is microtek stablizer also installed. Warrenty was 12 months and it stopped after 13 months. So in just 1 year it is costing10 thousand repair charges that's is around 30% of the cost of ac. This is disgusting and loot. Bad quality product and i am being cheated. How can fluctuation happean when stablizer is installed. I stay in society and power is already stablized. Never faced issues with power earlier.

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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2020

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sachin,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Jul 07, 2020

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sachin,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi

Jul 14, 2020

Updated by Sachin Gauba NO it is not resolved. I sent all details in mail as mentioned above but your mailbox is full and mails are bouncing back. I did not get any support from Hitachi. No follow up. No resolution. I am very dissatisfied

Jul 14, 2020

Updated by Sachin Gauba I have again tried to send the mail