Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — money refund against defective unit/hitachi rau318kwea 1.5 inverter

amitekta

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700082
Website:	www.hitachi.co.in/service_support

Being mental and physical harrassed after buying your product ac no 02.08.2017, having model hitachi rau318kwea 1.5 inveter. After installation it had found broken issue of front cabinet and it took 3 months time to replace, what a service! After few days again unit got defective, burning smell was coming it has been resolve by your, before 20 days ago logged complaint and technician found pcb defective and it is crossed 15 days already. Now my family and me are suffering from whole summer after buying your company product and even health issues also arisen. For that i have spent lot of money for treatments hence i don't want to keep this product, arrange for refunding my money as early early as possible.
Complaint nos: [protected], [protected], [protected], [protected], [protected], [protected]
Regards
Amit samanta
[protected]/[protected]

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Aug 25, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Amitekta,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards
Team Hitachi

Aug 03, 2017

Updated by amitekta my family and me are suffering from whole summer after buying your company product and even health issues also arisen . For that I have spent lot of money for treatments hence I don't want to keep this product, arrange for refunding my money as early early as possible...