[Resolved]  Hitachi Home & Life Solutions India [Hhli] — new ac not working

Address:Mumbai City, Maharashtra, 400086
Website:Hitachi

I recently bought hitachi split ac from flipkart. After installed, it didnt work at all. Hitachi technician told me pcb is faulty and needs to be replaced. Even after 10 days, they have not replaced pcb. Whenever i call hitachi toll free no., they say it will take 3-6 days in getting the part. So i have to wait. Such poor and pathetic service. I need immediate resolution.
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Nov 23, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Aanand,

We apologize for the inconvenience caused. Please share your complaint/contact number, so that our team can assist you further.

Regards,
Team Hitachi
Oct 22, 2018
Updated by aanand786
Complaint No. [protected].

Verified Support
Dec 13, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Aanand,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
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Complaint no. [protected]

Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Oct 23, 2018
Verified Support
Dear Aanand,

Thanks for sharing the detail with us. We are escalating your concern to our team. Please allow us some time to get back to you.

Regards,
Team Hitachi

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    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
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