[Resolved]  Hitachi Home & Life Solutions India [Hhli] — no repair despite of constant complaints

Address:New Delhi, Delhi, 110007

Dear sir
We have a hitachi refrigerator for which we have already bought an amc under registered mobile -[protected]/[protected]. We would like to bring to your notice that the customer care engineer that visits the site are so unprofessional and they have left our refrigerator in non-working condition since 3 months and the excuse they give is that they are out of stock of a spare part since 3 months. I would request you to look into the matter as it is causing big inconvenience to us due to fault from your part.

Regards
Alka jain
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Jan 17, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Pulkit (Jainpulkit),

We regret the inconvenience caused. We are escalating your concern and our team will get back to you.

Regards,
Team Hitachi
Verified Support
Dec 16, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Pulkit (Jainpulkit),

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi
Complaint comments 

Comments

I have forgotten my password for rediffmail Id.
Please send a reset link to Roopali.[protected]@gmail.com

It's urgent. Please reset immediately

Regards
Vinod Malik

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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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