Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — pathetic customer service!

GauravBatra15

from Chennai, Tamil Nadu

Address:

B-22 Pink Apartments, New Delhi, Delhi, 110063

I purchased the hitachi ac last year and i turned on my ac this season after 6 months and guess what the ac was not working.. First of all i am disappointed that i got a bad product, second i have registered a complaint and no technician has visited to solve the issue.. It's been 2 days... I have used many ac before and a brand new ac has never given me a problem, so this is probably a defective product and second of all your technician has not visited me from 3 days

My complaint number is - [protected]

My mobile nunber is [protected], i want my complaint resolved today, i am very disappointed with your services!!!

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Apr 12, 2019

Complaint marked as Resolved

They solved my issue and I am very thankful for that.. thanks !

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Gaurav,

We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi

Apr 12, 2019

Updated by GauravBatra15 Thanks a lot for your help.. Consumer complaints team helped me to escalate my case to higher department of Hitachi and they solved my issue.. Great support, thanks again!