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[Resolved]  Hitachi Home & Life Solutions India [Hhli] — pcb problem

2 years ago, my hitachi split ac 1.5 ton was not coling properly, we called technician they said, the problem lies in pcb, since machine is under amc they changed the pcb @no cost.. Now again pcb problem due to gas leak. Now i came to know that pcb which they replaced was not a new one, its already reworked pcb.. Now i paid nearly 4k.. Amc is waste.. Dont put amc, they are cheating customers for the sake of money.. Dont get fooled. I need a valid reason for this.. Y u changed the old reworked pcb.
Complaint marked as Resolved 2019-10-31 17:22:49

Complaint Status


[Sep 13, 2019] Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Sep 14, 2019
Dear Customer (Maluprabu),

We do not want you to feel this way. Kindly share your mobile number or complaint number with us at hitachiindia.[protected]@gmail.com and we assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Sep 23, 2019
Dear Customer (Maluprabu),

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
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