Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — product stop working at the time of demo

skapoor.sourav

from Delhi, Delhi

Address:

New Delhi, Delhi, 110018

I have bought one refrigerator from hitachi and one technician came for demo and installation but at the time of installation refrigerator stated making noise from compressor. Technician declared it as manufacturing defect.
After that i have logged complaint through email on 26th june but i havent received any revert from hitachi regarding resolution.
I have spent rs 41000 and struggling to get replacement of the product.

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Aug 10, 2018

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sourav,

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you.

Regards,
Team Hitachi

Verified Support

Jul 10, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sourav,

We hope your complaint is resolved. Please feel free to get in touch with us at hitachiindia.[protected]@gmail.com if the issue still persists.

Regards,
Team Hitachi