[Resolved] Hitachi Home & Life Solutions India [Hhli] — refrigerator | |||
I purchased a refrigerator - r-wb480pnd2 - gbw - bottom freezer (3 door 456 ltr) 4 years back. The refrigerator has broken down four times in these four years and two times same parts are replaced within a matter of a month. Both times the amount charged for the faulty part was different. The refrigerator has broken down again and there is no cooling inside refrigerator or freezer. I registered a complain on 25th december and i received a phone call from service engineer from agra. Since i am based at kanpur, he told me that he is assigning this call to the service team at kanpur, but even after three days there is no communication from hitachi nor anyone visited for repair. Was this information helpful? | |||
Feb 19, 2019 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Abhay, Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards, Team Hitachi Verified Support Jan 19, 2019 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Abhay, We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product. Regards, Team Hitachi | |||
1 Comment | |||
Comments
61%
Complaints
1529
Pending
0
Resolved
927
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
As advised I have sent a mail on suggested mail id with Complaint Details and my mobile number.
Regards
Abhay K Shukla
Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.
Regards,
Team Hitachi