[Resolved] Hitachi Home & Life Solutions India [Hhli] — refrigerator
Kanpur, Kanpur District, Uttar Pradesh, India
AbAbhay Shukla Kanpur on Dec 28, 2018
I purchased a refrigerator - r-wb480pnd2 - gbw - bottom freezer (3 door 456 ltr) 4 years back. The refrigerator has broken down four times in these four years and two times same parts are replaced within a matter of a month. Both times the amount charged for the faulty part was different. The refrigerator has broken down again and there is no cooling inside refrigerator or freezer. I registered a complain on 25th december and i received a phone call from service engineer from agra. Since i am based at kanpur, he told me that he is assigning this call to the service team at kanpur, but even after three days there is no communication from hitachi nor anyone visited for repair.
Complaint marked as Resolved Feb 19, 2019
[Dec 28, 2018] Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified SupportHitachi Home & Life Solutions India [HHLI] Customer Care's response, Dec 28, 2018
Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.
Verified SupportHitachi Home & Life Solutions India [HHLI] Customer Care's response, Jan 19, 2019
We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.
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