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Electronics & Appliances
Hitachi Home & Life Solutions India [HHLI]

[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Servicing

Replacement of AC part not attended to by JCI - Hitachi since last 2 weeks.
Absolutely pathetic service cutomer care from this company.
The customer care representative in Gujarat directs you to the service centre in Mumbai and the service centre will direct you to the customer care team.

There is no ownership of issue resolution.

Emails sent to [protected]@jci-hitachi.com are not answered.

Can only recommend to think twice before buying any HITACHI product
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Jul 18, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer(Scorp211),

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
May 24, 2017
Updated by scorp211 No complaint no is issued by Hitachi staff. Please trace via name - Atul Parikh or Mehul Parikh
Verified Support
May 26, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer(Scorp211),

Kindly share your contact details with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
May 26, 2017
Updated by scorp211 Please check email sent on 25 May. Contact details are available in that email.
You have responded to that email as well, but no one has contacted till date
Verified Support
Jun 09, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer(Scorp211),

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information