Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Spilt ac changing indoor but not take any action till now from 6 months

NITESH SINGHAL2015

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110040
Website:	www.hitachi.co.in

I purchased two hitachi split 1.50 ton ac in which one found manufacturing defect sppiting of water and engineers came to visit and last they told me to replace indoor unit before about 3 months but till now no any one come and don't replace my indoor unit i contacted many times on telephone but they don't give me any appropriate reply any time .
So please help me

complaint no:- [protected]

thanks
rajesh singhal

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Mar 31, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear NITESH SINGHAL2015,

We regret that you are facing an issue with your Product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi

Dec 20, 2016

Updated by NITESH SINGHAL2015 I GOT PHONECALL RIGHT NOW FROM HITACHI THEY ASKED ME WHAT THE ISSUE THAN I TOLD THEM EVERYTHING THAT I AM COMPLAINING HITACHI FROM LAST LAST MONTH FOR THE SAME PROBLEM BUT TILL NOW NO ANY ONE TAKE ANY NECESSARY ACTION TILL NOW ABOUT THE SAME AND THEY TOLD ME THAT THEY FIND THE DETAILS AND THAN UPDATE MY STATUS BUT I AM TOTALLY DEPRESSED WITH THEM AS THEY DON'T TAKE ANY ACTION TILL NOW FROM LAST 6 MONTHS THAN NOW WHAT THEY DO FOR THE SAME AND NOW IF THEY DON'T TAKE ANY ACTION WITHIN 2 DAYS THAN I WILL TAKE A LEGAL ACTION AGAINST THEM AND THEY WILL BE LIABLE FOR ALL KINDS OF EXPENSES RELATED TO THE SAME.

THANKS

WITH WARM REGARDS
NITESH SINGHAL
C/O RAJESH SINGHAL
T-45 INDIRA COLONY NARELA DELHI 110040
[protected]
[protected]

Dec 20, 2016

Dec 23, 2016

Updated by NITESH SINGHAL2015 THANKS
CONSUMER COMPLAINT DEPARTMENT I GOT SOLVE THE PROBLEM BY HITACHI AFTER TAKEN A ACTION BY YOU AGAINST THEM OTHERWISE THEY DON'T LISTEN ANYTHING FROM LAST 6 MONTHS .
SO I THANK YOU AGAIN FOR HELPING ME

THANKS

WITH WARM REGARDS
NITESH SINGHAL

Verified Support

Dec 26, 2016

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear NITESH SINGHAL2015,
We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.
Regards,
Team Hitachi