[Resolved]  Hitachi Home & Life Solutions India [Hhli] — split ac

Address:Kolkata, West Bengal, 700032

I have bought a 1.5ton split ac last year end of may’17. It was switched off in the winters. Since last 1.5mnth it’s giving sudden foul smell when switched on. I hv booked complaints twice & they sent service person. Bt soon aftr 10-12days again the same thing happens. They say they have never seen any such case & does not understand what is happening. My ac is still under warranty so i told them to exchange the machine. They keep on saying next time & this way are trying to get the warranty over.
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May 19, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Customer (Garg's),

Apologies for the inconvenience caused to you. Kindly share your registered mobile number complaint number with us at hitachiindia.[protected]@gmail.com for better assistance.

Regards,
Team Hitachi
Verified Support
Apr 18, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Customer (Garg's),

We understand that your concern is resolved now. Please get in touch with us at hitachiindia.[protected]@gmail.com if you need further assistance regarding your Hitachi product.

Regards,
Team Hitachi
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My registered number is [protected].
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Apr 5, 2018
Verified Support
Dear Customer (Garg's),

Thanks for sharing the required detail. We have escalated your concern to our team and will get back to you at the earliest.

Regards,
Team Hitachi

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