Hitachi Home & Life Solutions India [Hhli] — This company is a fraudulent company

I am writing this in reference to my previous complaints that i had with this company. Well people please be aware and never purchase any products from hitachi ever. This company is a fraudulent company. They never listen to your queries and they would close the case without any resolution. Their executives will stall you and tell you that they are coming but you keep waiting for them but they wont pay visit. You try to fix the issue within warranty and they wont show up and when warranty is expired they will come and lick your # and get money and then they vanish. I am really stuck with this company and i am just going to throw their products now. They just fetch money out of your pockets. Rigorous emails has been sent to their customer service to higher authorities escalated the matter to level 1 level 2 level 3, but no one care to call you or email you despite mentioning my email address my phone number everything and this is going on since 4th may til date and i don't see any resolution coming from them. I have no option left but to seek legal attorney in this case now as this is my last and final attempt. I have submitted all the documents numerous times but no resolution or action has been taken. Now this is my last and final attempt. After this i would be moving to legal authorities
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 29, 2020
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vikram,

Thanks for sharing the requisite details. We are really sorry for the experience you had. We have notified your concerns to our field service team and they shall contact you very soon. Furthermore, please note as lockdown still continues, our field service operations is working with limited staff. Because of the government regulatory guidelines on the COVID-19 outbreak, there could be considerable delay in attending the complaint. Your understanding and cooperation will be highly appreciated.

Regards,
Team Hitachi
Verified Support
Jul 08, 2020
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vikram,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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