[Resolved]  Hitachi Home & Life Solutions India [Hhli] — three door refrigerator

Address:

500016

I had purchased a 3 door refrigerator model no rwb480pnd2 from bajaj electronics on 26th may2016. About a month back it stopped cooling. After repeated calls to the distributor and hitachi people, they send technician and said that there is leakage in gas. After much follow up they then send a senior technician who said that the pcb is not working. Since my refrigerator is under extended warranty with bajaj allainz insurance, hitachi people kept tossing the ball in the court of the insurance company. After being tossed around by all the people, we got the approval from the insurance company and after coaxing hitachi they send a technician to replace the pcb. But even after replacing the pcb the refrigerator did not work. Then the technician said that the compressor has to be replaced.
The mr gopal from the service center for hitachi ie satya cooling solutions then said that the refrigerator has to be taken to the service center, which they did on 21.05.18 and promised to replace the compressor within 4 days. Since then neither mr gopal or mr bhanu chander from hitachi is responding to my calls or even informing when we can get the refrigerator.

Thanks

Ashok nandi
[protected]