[Resolved] Hitachi Home & Life Solutions India [Hhli] — Unfair and unethical business practices by hitachi in ac units
KuKuldeep6060 on Apr 1, 2017
I purchased two split AC units of Hitachi in the year 2015. Both the units had some manufacturing defects that's why I started getting cooling problems in both the units after installation . I highlighted the concerns to top management of Hitachi India within the one year warranty period but all in vain . Now they are asking me to pay Rs 20, 000/- for repair of both AC units
Which is totally unfair & unethical business practices by Hitachi India . I have already spent Rs 8000/- for AC gas refilling in these AC units in past 2 years and AC circuit have so much poor quality that it is getting leaked again and again . I m highly fed up with this brand AC and is planning to file suit for damages in consumer court under CPA act . So I recommend everyone not to buy products of this company .
Complaint marked as Resolved May 2, 2017
[Apr 01, 2017] Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified SupportHitachi Home & Life Solutions India [HHLI] Customer Care's response, Apr 01, 2017
We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.
Verified SupportHitachi Home & Life Solutions India [HHLI] Customer Care's response, May 02, 2017
We hope your concern is resolved. Please drop us an email at email@example.com in case you need any further assistance.
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