Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — unit with manufacturing defect and no remedy since a year

issacraju

from Hyderabad, Telangana

Address:

Hyderabad, Hyderabad, Telangana, 500072

AC with bad smell continuously since purchase and even till today there is no solution provided.
The customer service is as irresponsible as worst like they don't care.
Out of smell coming out of AC, kids are experiencing vomits.
The Local team does not really care about it.
I have been behind them since a year and there is no way seems coming out.

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Jul 23, 2019

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer (issacraju),

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi

Verified Support

Jul 31, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer (issacraju),

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi