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[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Very bad AC Installation and Lies.

I bought 1.5 5 star split AC from amazon and i got delivered in 4 days. i was assigned with installation guy and he came to my house 6 days after and he installed it all wrong. He attached the wrong wires and there was communication error in input and output machines. He kept on lying to me that there is some motor error and this and that. After 25 days i had to arrange another guy and he did it all.

These guys are fraud and they lie.
Name: Shamshad
number: [protected]

liars and cheats.
i even called Hitachi Customer Service and they guys are useless.
Shame on you HItachi
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Apr 27, 2021
Complaint marked as Resolved 
Apr 27, 2021

Complaint Status

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Customer (Grunge548),

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
Complaint comments  1 CommentShareTweet

Comments

I have purchased spilt ac last year, this year in the month of May 2021 warrenty expired, but the problem is with in the period of 1 year, gas leaked 3 times in 12 months and the so called service engineers are not able able to identify it, also for checking purpose in the line everytime they are breaking my fall ceiling to get access to the pipe which cost me around 1000 rs extra cost. Last time on 06/04/2021 they've charged gas which again leaked. This time they are charging service charge. The question is "why I'll pay, it's not my fault. Its urs engineering team fault. Three times in a row they are not able to locate the leak. Iv already paid unnecessary 3000rs for my fall ceiling because of there incompetency". This is purely cheating. Hitachi guys please have a look into this matter asap I'm here by attaching photo for urs ready reference location is same place three times
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jun 14, 2021
Verified Support
Dear Gaurav,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi

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    Hitachi Home & Life Solutions India [HHLI]
    Customer Care Service
    Customer satisfaction rating
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 70 3532 4848 [Customer Care]
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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