Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Very bad AC Installation and Lies.

Grunge548

Apr 27, 2021

Address:

Robertsganj Sonebhadra

I bought 1.5 5 star split AC from amazon and i got delivered in 4 days. i was assigned with installation guy and he came to my house 6 days after and he installed it all wrong. He attached the wrong wires and there was communication error in input and output machines. He kept on lying to me that there is some motor error and this and that. After 25 days i had to arrange another guy and he did it all.

These guys are fraud and they lie.
Name: Shamshad
number: [protected]

liars and cheats.
i even called Hitachi Customer Service and they guys are useless.
Shame on you HItachi

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Apr 27, 2021

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2021

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer (Grunge548),

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi

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Comments

gaurav shyam Srivastava

Jun 12, 2021

I have purchased spilt ac last year, this year in the month of May 2021 warrenty expired, but the problem is with in the period of 1 year, gas leaked 3 times in 12 months and the so called service engineers are not able able to identify it, also for checking purpose in the line everytime they are breaking my fall ceiling to get access to the pipe which cost me around 1000 rs extra cost. Last time on 06/04/2021 they've charged gas which again leaked. This time they are charging service charge. The question is "why I'll pay, it's not my fault. Its urs engineering team fault. Three times in a row they are not able to locate the leak. Iv already paid unnecessary 3000rs for my fall ceiling because of there incompetency". This is purely cheating. Hitachi guys please have a look into this matter asap I'm here by attaching photo for urs ready reference location is same place three times

Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jun 14, 2021

Verified Support

Dear Gaurav,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi