Hitachi Home & Life Solutions India [Hhli] — very bad service provided by the service centre

Address:

Jind, Haryana, 126102

Dear sir,
Product : hitachi ac (Esh317hbeaw-se180c63993180a3149) 1.5 spl - set
Purchased on : 12/05/2018
Registered phone number protected

Complaint regarding their services: i purchased your ac on 12/05/2018, i had purchased my ac from hitachi with the trust that i will be properly heared when i face any kind of problem. Recently from last two weeks my split ac is not cooling properly i had called the nearest service center many a times and they say they will send their representative for sorting out my problem after so many call to service center they had send a service man named aniket.
He just came for 10 minutes and checked my ac after that he said wait till evening it will start cooling just like before but 4 days has been passed and there is no improvement in the cooling of ac on calling him again he is not picking up the phone and there was no response from the service centre. As in india it is a peak summer season and ac is a must but i have been harassed by the service care centre. That kind of after sales services from a top selling company like hitachi is very unacceptable and same has to be taken very seriously by the company..
At last i want that my ac should be properly checked and the defect must be corrected by the service man and the kind of attitude the service centre had they should be apologetic.
My ac was under warranty period and the warranty of the same will going to be expire in coming weeks.
I hope a appropriate action will be taken on this matter asap