Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — window ac

Anamta Ahmed

from Mumbai, Maharashtra

Address:

208004

An AC was purchased on the name Parvez Qureshi. The product is still in the warranty but it is not working properly and we have complained many times to the company but haven't received any proper response from the company. They are simply delaying our request. We are complaining since past one and half months and once they had send their person to check. The person came, examined, told the defects and since then no resolution has been provided. Please look into this.

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Jul 23, 2019

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Anamta,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Jun 22, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Anamta,

Thanks for sharing the details with us. We have escalated your concern to our team and will get in touch with you soon.

Regards,
Team Hitachi

Verified Support

Dec 17, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Anamta,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi