[Resolved] Hitachi — Supply of defective ac and not replacing the same as it is not working | |||
Dear sir I have purchased a 1.5 ton Hitachi window ac of 37000₹ on 22/04/2017. Till now I have registered 3 complaints regarding non working of machine because of manufacturing defects. But still Hitachi company person are not replaceing the machine as per warranty only temporary solution are provided. Which are not workable after some time. Request your kind attention to replace the faulty unit ASAP. Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support May 20, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear RAMIT DHIMAN, Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards, Team Hitachi Verified Support May 29, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear RAMIT DHIMAN, We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards Team Hitachi | |||
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![Hitachi Home & Life Solutions India [HHLI] Phone](/img/bn/phone.svg "Hitachi Home & Life Solutions India [HHLI] Phone"){kind=small}
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
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10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
I have registered a complaint for my window ac on 9th may 2017 the ac is not cooling properly. There is no action taken regarding the complain req no is [protected]. I also have AMC for this ac please help me fast.
Thank you
Deep Joshi
[protected]
48/1 mandir lane
Yusuf Sarai
New Delhi 110016
We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi