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Holiday Iq.com — no response on my refund status

Hello team
I booked phuket krabi trip from you and had bad experience in getting refund post vacation.
Here i am raising my concern of not getting refund for the service which was part of my package but not provided to me
I have been continuously following with your people but no one is responding now. This is really very frustrating. Please teak a look in this asap and provide me status

Regards,
Divy jain
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