Home Centre India — cheating by increasing the price | |||||
Dear Concerned Please be informed that I have been cheated by Home Centre India, a concern under the parent company Landmark Group o[censored]AE. I have paid an advance money of Rs. 2 lacs only at their Axis mall Kolkata outlet once the saleswoman Ms. Mohasweta asked me to pay to show some kitchen and wardrobe designs for which she made an estimate of Rs. 8 lacs for my 3 bedrooms wardrobes, a Puja unit and the modular kitchen on 4th of November 2018. Now paying her a 25% of the amount she made some designs after a consultation with me and upon my direction to her showing some hand made structures. Now even after few diagrams I was not happy with the presentations as none of them were good looking but never I thought that they will then cheat me by increasing the price the product after paying the advance and will remove one item that is the Puja unit by saying that the price was not including the item, when I have enough evidence of whatsapp chat to show that the Puja unit was indeed included in the Rs. 8 lacs. Hence after that I thought of not going ahead when I got to know their intentions. And hence I visited their showroom again to ask to give me my refund back. Hence I request them to look into the matter as a very serious matter and request consumer complaint to take this matter to the Home Center to release my payment immediately, around 26th of November 2018 by my wife. when the above said salewomen said that they will not refund my money back under any circumstances. Then after this my wife visited the New Town, Kolkata police station to report an FIR. But the officer there called the saleswoman Mohasweta to let her know that she must not cheat the consumers. Still today they have not refunded or initiated to refund the money back. Even after visiting several times the stores and meeting the store manager Mr. Sanjeev Das did not help. Thank for your cooperation in advance. Thanks Sanjib Ghosh Aditi Bhattacharya Was this information helpful? | |||||
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