[Resolved]  Home Credit Finance — Tata cliq online shopping mobile order kiya but order cancelled ho gaya fir bhi Bill generate hua

Address:Wadgaon
Website:www.homecredit.co.in

Tata cLiQ online shopping India mobile order kiya but order cancelled ho gaya order id[protected] he mobile redmi 9 sky blue dual SIM kiya tha Transmission id [protected] EMI ke thru homecredit finance inda limited ujjawal card payment jiya tha emi 860 tha 12 month bill ganarate huaa but muze mobile nahi mila order cancelled huaa tata cLiQ online shopping India customer service call kiya to refund successful bata bank reference number dete ham kuch nahi kar sakte bol rahe bank reference number 35793254 sir please help me
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Apr 10, 2021
Complaint marked as Resolved 
Not refund my money
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2021
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

We are sorry to inform you that, we are unable to fetch the loan details from your e-mail. Hence, we would request you to please provide any two details mentioned below along with your exact concern.

*Contract Number
*CUID
*Registered contact number

Once we receive the above mentioned details, we can check your account and assist you accordingly.

You can refer to your loan documents i.e. loan summary/repayment guidelines.

Regards,
Customer Care Team.
Verified Support
Apr 05, 2021
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

Please ignore the above communication.

We have raised your concern for further investigation and your Relationship Manager will be contact you shortly and share an update on same.

We appreciate your patience and understanding with this. For any further help, please feel free to contact us.

Regards,
Customer Care Team.
Apr 10, 2021
Updated by Tata cliq
Ujjawal card [protected]
Pravin Ingole
M [protected]

Apr 10, 2021
Updated by Tata cliq
Complaints not solved
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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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