[Resolved] Home Credit India Finance — about abusing call for emi

 
1 Review
Sirol road city centre, Gwalior, Gwalior, Madhya Pradesh, India
 Robinsinghyadav on Jun 24, 2019
On 20th of this month i got a call from homecredit in morning 8 am and this guy asked me why i am unable to pay my emi, i was travelling as someone was dead and from last 10 days i was not in my hometown and rushing here and there. This guy literally abused me on phone and as your fone call says it is recorded i want that recording and his name please provide it to me otherwise i would have to file an rti regarding this and a case in consumer forum for this misbehaviour.

about abusing call for emi
Complaint marked as Resolved Jul 26, 2019

Complaint Status


[Jun 24, 2019] Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Home Credit India Finance Customer Care's response, Jun 25, 2019
Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in
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