[Resolved]  Home Credit India Finance — account balance holded

Address:560100
Website:www.consumercomplaints.in/new_complaint

Hi indian consumer forum.

My hdfc salary account no [protected] has been locked by hdfc creadit card division. All my accounts funds goes on hold. I am not able to do any transaction.

I called lot of times to credit card division of hdfc bank, but they are not responding & not gave me right information. They are misguide me.

I am getting in problem for my daily transaction.

Please help me regarding release my funds, which is hold by hdfc credit card cell.
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Oct 12, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting us.

If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we would request you to elaborate your concern so that we can check and assist accordingly.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Dear Customer,

I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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