[Resolved]  Home Credit India Finance — called at 9.00 pm in the night

Address:Mumbai City, Maharashtra, 11059

Hi team

This is ridiculous and you guys screwed up my life. My loan account no is [protected]. I took a loan and paid regularly but from last 2 months i am facing some financial crisis but even after i paid regularly but this month you guys are going beyond your limit. You guys called me more than 25 times in a day even after i told them i will pay on that date. Today is sunday but you guys are still calling me. You do not have rights to call at 9.00 pm and 8.00 pm in the night. I am attaching here the proof of the details. Please look into this matter and take action otherwise i will also with for high authorities.

Thanks
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Jan 26, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Home Credit India Finance Customer Care's response
Dear Raghavaih,

This is in regards to your query registered with Home Credit India.

We are sorry for the inconvenience as observed from our records your account is delinquent with Rs.8, 626/-. Hence we request you to please make the payment at earliest to avoid late payment charges and collection activities.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Dec 22, 2017
Updated by anupam1234
Hi Raghaaiv

I have already discussed with your executive, My concern is why you guys calling me in the night of 9.30 Pm .. You Guys do't know that you don't have rights to call after 7.00 Pm ?

If i had made the delay that you guys have full rights to go beyond your limits take it a serious note and stay in your mind that if i would get any call after 7.00 Pm i will take necessary against you.
Verified Support
Dec 26, 2017
Home Credit India Finance Customer Care's response
Dear Anupam,

This is in reference to your concern registered with Home Credit India.

We are sorry for the inconvenience as observed from our records your account is delinquent with amount 8626/- pending from last 32 days.

Further, if contract shows delinquency the collection process is followed where you must have been informed to make payment. Hence, we request you to make payment at the earliest to avoid late payment charges and collection activities.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Sir, I have bought a oppo a37 smartfone on dated 30/06/2017, I paid full amount but still deduction of E M I continue. Plz stop the deduction E m I. Even I paid full any then why installment deduction continued.
Contact no. [protected].
Amit kumar

Home Credit India Finance Customer Care's response, Jan 4, 2018
Verified Support
Dear Amit,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that as observed from our records your account is delinquent with Rs.1, 194/-. Hence we request you to please make the payment at earliest to avoid late payment charges and collection activities.

Further, as observed from our records you have obtained for 6 EMI’s out of which 5 EMI’s has been paid and 1 EMI is remaining.

Additionally, we request you to please share us the updated bank statement on our care id ([email protected]) so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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