[Resolved] Home Credit India Finance — complaint against personal loan

Vijay9719

from Baraut, Uttar Pradesh

Address:	282002
Website:	www.homecredit.co.in

My home credit loan number is. [protected]

Loan amount :- 34000
File changes. :- -1020
Final amount rec. 32980
Emi. 2623
Interest rate. 42.58%/year
Number of monthly emi :- 24
Me 2623 ki 6 emi pay kar chuka hu 2623x6=15738 or aab mujhe apna loan close karana hai to mene customer care par call kiya wo log bol rahe hai ki rs. 30803 pay krna padega tabhi loan close hoga. Jab mene loan liya to mere se bola tha ki 6 month baad aap loan close kr sakte ho.. 0% interest lagega bache hui principal amount par.. Agreement ki according mera loan account close krne ka amount 25500 hona chahiye.. Plz iss problem ko solve kro otherwise me ab ek bhi emi pay ni krunga..

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Aug 12, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Apologies for the inconvenience.

As per the terms and conditions mentioned in your Loan Summary, the interest amount has been calculated basis the annualised flat rate of interest.

The apportionment of the interest amount over the period of the loan is done on a reducing balance method so that the interest charged on a monthly basis is consistent with the principal outstanding at the end of each month.

We assure you that the total amount of interest received from the customer basis the flat rate of interest provided on the loan summary remains the same.”

There are no foreclosure charges, however depending on the date of Foreclosure, the interest for the number of days in the month till foreclosure happens is calculated in a pro-rated manner.

Further, we wish to inform you that it is the system generated amount which will be calculated automatically. However, if you wish to foreclose the loan you need to pay the amount which was shared with you over a call. Further, for more clarification would request you to refer the loan summary as all the terms and condition are mentioned on it. .

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 05, 2018

Updated by Vijay9719 Mtlb aab log 15738 rupye interest ke kha gaye .
Agar aap log reducing balance method use kar rahe ho.. to flate interest rate agreement me kyu show kar rahe hai.. mtlb hum logo tumhe flat interest de or tum log apne system se usko reducing balance method se deduction kro.. iska kya mtlb hai agar balance reducing method use krna hai to instalments banate time bhi usme balance reducing method use krte hue banao.. hum logo ke pass haram ka paisa ni h jo tm loan walo ko de de.. mera credit card se insta loan chl rha h mujhe ache se pta h balance reducing method kis tarah se EMI generate krta h.. ya to meri iss problem ko solved kro thik se otherwise me ek bhi EMI pay ni krunga jada se jada kya hoga mere cibil score ki L lag jayegi or notice aayega wo me dekh lunga fir dekhta hu tumhara recovery department mere se kaise paise basool krta h.. aage as your wish ya to mera jo ijjat wala amount hai usse lekar account close kro otherwise me ghanta EMI pay krunga

Verified Support

Jul 07, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Apologies for the inconvenience.

We wish to inform you that we have already shared loan summary with you and all the loan related information has been mentioned on it. We request you to please make the payment towards your loan as per the terms and condition of loan summary.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 07, 2018

Updated by Vijay9719 I don't pay any EMI and me aaj hi jakar apna account close kara Kar aata hu fir le lena mere se EMI ECS se ok tumhari company bilkul fraud h.. loan lene se phele kuch bataya jata hai or loan lene se baad customer ko chutiya bana kar paise thage jaate hai.. 42.58% per year interest le rahe ho.. bc loan amount 34000 hai nd file change katne ke baad 32980 loan milta hai jiska 2623X24=62952 le rhe ho nd 15738 pay krne ke baad bhi 30803 or pay krne ko bol rhe ho. Chutiya samaj rakha h kya.. aaj hi me Relationship manager se baat krke account close kra deta hu then fir le lena mere se EMI or loan amount