[Resolved]  Home Credit India Finance — double payment against loan emi, even i paid every emi online myself, they deduct emi from bank account

Address:Rupnagar, Punjab, 140103

I have taken loan from home credit against mobile phone oppo a37f, with contract number= [protected]. My emi due date is 25th to 1st of every month, my salary is credit to my account with sbi bank 1st of every month. So i pay emi thorugh home credit app online with my debit card. For the emi which was due on 1st of august i paid through online as before but after that they deducted emi from my account even i paid on the due date. They deducted double amount. Pleasw refund my amount as soon as possible this is affecting my other bank transactions. Please do the needful
Thanks and regards
Gurinder singh
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India. We have observed that you contacted to our customer services and you are agreed for adjusting your extra EMI payment with your next EMI.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Aug 03, 2017
Updated by gurinder91
Thank You So Much.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information