[Resolved]  Home Credit India Finance — fake information about personal loan

Address:Surat, Gujarat

Dear sir,

On[protected], your company representative mansi ji, explain about personal loan, i agree with her, and applied for personal loan on[protected]. She said to me that if i do all process online then amount will credit in my account within 2 days, then i call in home credit, and one of your representative says that, loan amount will be credit in my account till tuesday, if not done tuesday then it will definately credit by wednesday,
I call many time to talk with manshi ji on wednesday, but she is not talking with me, i am totally disturbed, nobody will help me, i have voice recording in my cell phone. Still i am not receiveing loam amount in my account.
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Mar 6, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number on which you are receiving calls.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Verified Support
Jan 31, 2019
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Kindly ignore the previous email.

In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Jan 31, 2019
Updated by Vikas r khatak
HI,

I JUST RECEIVED MONEY IN MY ACCOUNT.

THANK YOU.
Complaint comments 

Comments

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But jab phone check Kiya to wo redmi 6 pro nikla to batao mere is issue Ka salutations kya Hoga
Deendiyal's reply, Feb 8, 2019
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