[Resolved] Home Credit India Finance — harassing me over phone again and again

Vivek5587

from Lakhimpur, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201014

Myself vivek malhotra, having some issues regarding yours technical support.. Some bloody dheeraj has used mine number... And he is just a bloody # and doing sever wage work and plumber work in our society

Myself is a reputed resident in mine society and he has taken loan from yourself and how could you harras me over phone for his loan transactions
Firstly i would be likely tell you that i would be responsible for mine own transactions and i would not be responsible for any bloody dheeraj.. And if personally request you to call and damage him. Or mark him whatsoever be you...

Was this information helpful?

No (0)

Yes (0)

Mar 8, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2018

Home Credit India Finance Customer Care's response Dear Vivek,

This is in reference to your concern registered with Home Credit India.

In reply to your query, we would request you to elaborate your exact concern so that we can check and assist you accordingly.

Further, please confirm whether you are receiving calls from our side on behalf of others so share us the mobile number on which you are receiving calls from our side so that we can check and assist you in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Feb 04, 2018

Updated by Vivek5587 Dear Sir,

I would really appreciate that you have respond me without any hesitation, Am receiving calls from yours side from landline Number[protected],[protected],[protected], Etc(So many numbers that I can never so much numbers and continuously follow up with me without any prior notice that your peoples gave him loan .So, Am so much annoying that how can I be responsible for transaction of some body else, who is simple plumber in ine society and I can proof it if yourself gave me time
Mine mobile number which yours staff is going - [protected], ..
I humble request you to please Do what ever you want with Dheeraj(Plumber And Sweeper with designation) I hardly no matter...

Looking Forwards For Yours prompt Reply
Regards
Vivek Malhotra
[protected]

Verified Support

Feb 05, 2018

Home Credit India Finance Customer Care's response Dear Vivek,

This is in reference to your concern registered with Home Credit India.

In reply to your query, we apologize for the inconvenience caused to you, we would like to inform you that as per our investigation we have found positive contact in last 90 days basis on same we are unable to remove your number from our data base. Kindly guide our customer to contact us directly on below mentioned toll free number or send us mail via his personal id.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM