[Resolved] Home Credit India Finance — home credit cheated me on loan amount loan id : [protected] | |||||
MY Home Credit LOAN ID : [protected] Home Credit cheated me on my LOAN amount and their customer service is so cheap. Non educated people are working there and they have no sense to talk to a customer. I have taken 60, 000 LOAN for 1 year in October 2016 and the total amount I have to pay 74000 with interest. After paying 6 months I want to settle my LOAN. However, the calculation they have given me is equivalent to the total LOAN value (60, 000) + whole 1-year interest (14400 + 2000 processing fee). At first, they have charged me 2000 processing fee and I got 58000 in my account and I have to pay total 74, 000. They have charged total 16, 000 for 1 year. After completing my 6 months LOAN period by paying 6, 222rs per months and total of 37332 rs I went to settle my LOAN . As I expected the remaining LOAN amount would be 29, 468 after subtracting my 6 months interest 7200 rs. They said you will have to pay 34000+ to settle the LOAN amount. Means I will pay them 71332 even I settle my LOAN in 6 months. I asked why, the customer service replied the company has taken interest amount higher in first starting months that is the reason. Is this company is serious? Ridiculous what they think people are an ### and they will accept the ###. I will not pay a peny to the Home Credit and my target is to aware maximum people. So that they never be cheated. I have also posted the same on Youtube sent the audio clip to the Hindustan News. If you are a reader of this review and looking for LOAN. Believe me be far away from their LOAN offer. I have wasted my time and money. I guess you will not. Was this information helpful? | |||||
May 17, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Home Credit India Finance Customer Care's response Dear Akshay, Thank you for contacting Home Credit. We wish to inform you that we have forwarded your complaint to the relevant team with reference number 11145531 and we shall provide you with an update within next 5 working days. Further, your relationship manager will get in touch with you within next 48 hours. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Apr 16, 2018 Home Credit India Finance Customer Care's response Dear Customer, Thank you for your query to Home Credit India. As per your telephonic conversation today with your relationship manager your query has been resolved successfully. I hope you had a great experience with us. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
I paid 17 emi regularly of 72000 LOAN
Means i paid 63529 approx to company
Rest 19 emi were pending and i lost my job, i got new job after 3 months, in these crisis i fail to pay the emi
Company pay all the debt and send me legal notice of 73500 payment in 7 days.
Bull ###, why would i pay all the money, i paid 17 emi which is huge amount if they charge half payment as intrest then where the rest of payment gone.
One of there company employee is my friend, he warned me to dont take LOAN from this company, but i didnt listen him. Now i realize my mistake..
Apologies for the trouble you have faced.
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM