[Resolved]  Home Credit India Finance — insta cash loan

Address:Pune, Maharashtra, 411057
Website:Home credit

My contact number is [protected] i applied for insta cash loan of 50000. My loan is approved but i am unable to sign there contractual documents because it's not generated yet. Cc people can't help they told me to contact online department. But even after mail they r also not kind to help me... Very frustrated and dissapoint by home credit service.
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Jul 30, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Home Credit India Finance Customer Care's response
Dear Gaurav,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
Complaint comments 

Comments

Hey even I am facing the same problem.It is a issue from their end and they are not even trying to resolve it.
Gaurav Phulpagar's [Complaint's author] reply, Jun 28, 2018
Yes sir, they only giving false commitment.most pathetic service I ever experienced.
Home Credit India Finance Customer Care's response, Jun 29, 2018
Verified Support
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
I already done this process . But no reply from your side. How many days I have to wait for it?
I am sending here error photos please look into the matter

Home Credit India Finance Customer Care's response, Jun 29, 2018
Verified Support
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
Hi got a update stating that they have stopped mini cash loan facility.
Home Credit India Finance Customer Care's response, Jun 29, 2018
Verified Support
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
Gaurav Phulpagar's [Complaint's author] reply, Jun 30, 2018
Oh i didn't got any reply from home credit.even customer care department don't know abt it.
My name is Gaurav my contact no.is [protected] my reference number is [protected]. I applied for insta loan for 50000 I got the approval but I am stucked at last step.contractual documents yet not generated . I already tried so many times with different browsers but nothing happening even online home credit team not helping am attaching screenshot.

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    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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