[Resolved]  Home Credit India Finance — loan disbursement issue

Address:Gurgaon, Haryana, 122001
Website:www.homecreditindia.com

Hi all,
This side pooja dubey,
Actually i have applied for a personal loan on 18th nov 2018,
And the request was raised by a foolish lady of your organization priyanka mumbai location,

From the day on application 18th nov to till yesterday she has never try to contact with me,

Although i have send multiple email to customer care, there was only one response received from auto reply mail,

Today the foolish lady priyanka told me on call that your request has been send still have to wait,

Although some from your organization,
Deepmala, arvind, kaushlendra has told me yesterday that the request has been send to back office, and a confirmation sms and email you will receice definitely before end of the day or morning next day, you will received the same,

That your loan has been processed or rejected,

Another one thing i have already updated always on call,

That if my husband mr vijay dubey ask anything about this loan go ahead and can share the same,

I am going to make a complaint against this to higher authority of home credit

My loan no is _ [protected]
My email id _ vijay. [protected]@gmail.com
My mobile no is _ [protected]
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Jan 14, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Home Credit India Finance Customer Care's response
Dear Pooja,

This is in regards to your query registered with Home Credit.

We sincerely apologize for the inconvenience caused to you.

This is with regards to your query with Home Credit India. We will be looking into the matter to ensure the best possible outcome.

We will update the status of the same to you at the earliest. As your dedicated relationship manager for this query we will ensure proactive and prompt response till the time your query is resolved completely.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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HCIN
Complaint comments 

Comments

Pay from wrong loan number. Please change problem

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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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