[Resolved] Home Credit India Finance — mini cash not credited | |||
Hello all, my name is vidhya i applied for a mini cash loan as i had some emergencies on 13th oct 17 at 10:30 and it got approved in the afternoon at 3 pm. However till now i have not received the amount. When i call the customer care on 14th oct 17, they said wait till 16th oct 17 (Monday) as there was a 2nd saturday in between. I waited till 17th (Tuesday), then i called back again and then the customer care person told me that the picture of the electricity bill is not clear due to which the loan is cancelled so now you need to click a clear pic of the bill and send it to [protected]@homecredit.co.in and they will do the needful. I sent the email however till date there is no reply from that team. This shows what kind of customer service is provided by this company. Today (20th oct 17) when i callback the customer service they say its in process and wait till monday and then you will get a call or amount credited to ur account. So please look into this. Was this information helpful? | |||
Nov 25, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 22, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in regards to your query registered with Home Credit India. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Oct 24, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Request you to please revert within three days, otherwise your request would be closed. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM