[Resolved] Home Credit India Finance — Mobile purchase | |||
I have finance the mobile from your company and your agent is told me after 6 month u will do the forth close and get discount in your payment asper agent i am pay 6 month installment after that i am call from customer case for forth close but his told me you will pay 4502 rupees form close the payment and your agent is told me you will pay total 11500 and your loan was close so please help i want Clem in this company this company agent was share the wrong information for m and i can afford this money i am just pay 11500 not 13502 rs so please help and Was this information helpful? | |||
Apr 24, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 Home Credit India Finance Customer Care's response Dear Sir/Madam, Thank you for your query to Home Credit India. In reply to your query, we are unable to check the loan account as the loan details shared by you is incorrect hence, we request you to please share any 2 correct details from the below listed options: Contract Number CUID Full Name & DOB Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Mar 22, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Mar 23, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that our customer care executive have been contacted you dated on 22nd Mar'17 on your registered mobile number and given you the resolution over the call. Hence kindly make the payment as per terms and condition of signed Sanction Letter. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Useless finance services, wasting my time.
Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .