[Resolved] Home Credit India Finance — november payment not refund till

[Resolved] Home Credit India Finance — november payment not refund till

R Rakeshuv

My name is rakesh kumar iam pay 2599 in 26 november 2019 by home credit application this payment is update and stop calling me for payment but i am pay second emi than again calling me for november payment first customer care say that your payment not received after send screen short his tell me your payment refund in 15 jan 2020 and after 15 jan his tell me we not help anything you please contact razor pay his give me razor pay mail i'd and customer care no. But i am maild razor pay its not response any thing and customer care no. Not call connect that number and auto deduct 2599 in my account and again calling me and my family i and my family are very upset, i am a poor man, for me 2599 is too much, please return my payment or update it I have already financed it with home credit earlier but till date there has been no such problem, now i will not be able to pay it forward. Please resolve my problems Thanking you +3 photos Was this information helpful? No (1) Yes (2)
Feb 27, 2020 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 Home Credit India Finance Customer Care's response Dear Rakesh, This is in regards to your concern registered with Home Credit. In reply to your query, we wish to inform you that we have already investigated your concern and observed that your transaction on dated 26-Nov-2019 was failed and Payment Vendor (Razor Pay) has already refunded the payment in your bank account. We would request you to get in touch with Payment Vendor (Razor Pay) for better clarification in this regard. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in
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