ADVERTISEMENT

[Resolved]  Home Credit India Finance — Personal Loan home credit touching me

Hi,

I took loan from home credit & when the lockdown started they rejected my moratorium and after that they closed the and asked me to pay the full amount and that to with more interest rates & now I said I am ready to make settlement and they are not giving it on the mail and I have not received any kind of mails regarding the settlement which I asked for on the mail. and now they are saying we will make a police complaint and sent a vasuli team at home and will make my life hell. but they are not event accepting that we will not mail you it will happen on a call and I haven't received any kind of mails by them are they are not even sent me the settlement details on the mail. and now they threatening me that we are doing police complaint and will send team at your home. I have not said that ill not pay I just asked to mail me the settlement details on mail they are like we will not it will happen on call only.
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Apr 23, 2022
Updated by Ratnesh1205
Hi,

I took loan from home credit & when the lockdown started they rejected my moratorium and after that they closed the and asked me to pay the full amount and that to with more interest rates & now I said I am ready to make settlement and they are not giving it on the mail and I have not received any kind of mails regarding the settlement which I asked for on the mail. and now they are saying we will make a police complaint and sent a vasuli team at home and will make my life hell. but they are not event accepting that we will not mail you it will happen on a call and I haven't received any kind of mails by them are they are not even sent me the settlement details on the mail. and now they threatening me that we are doing police complaint and will send team at your home. I have not said that ill not pay I just asked to mail me the settlement details on mail they are like we will not it will happen on call only. And this I'm asking from so many months that but they are not ready to mail and now they are threatening me and torcharing me and mentally harassing me. I have asking just one thing that just mail me the details and this guys are not mailing me the settlement details and now with any kind of mails they are saying that I’m not replying on there mails but they have not even sent a single mail to me if you need ill provide all the details regarding the mails they have not sent me a single mail and I just asked that I’m ready for settlement send me the mail about that but with any mails whit anything now this guys are saying we will do police complaint. This is what you guys do with send any mails they are messaging me that I’m not replying if ill get mail then I can reply na. I have not received a single mail then how will I reply.

Thanks & Regards
Ratnesh Jathar
Verified Support
Apr 25, 2022
Home Credit India Finance Customer Care's response
"Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    995
    Pending
    70
    Resolved
    886
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information
    ADVERTISEMENT