[Resolved] Home Credit India Finance — receiving calls from home credit india

Rai00005

from Chandigarh, Chandigarh

Address:	140507
Website:	www.homecredit.co.in

Hi

I am receiving calls today (19/07/2017) from morning. As one of my friend buy phone and pay all it's installments after they call him to do business with home credit he refuse to do any kind of business with home credit but now they are making call to me regarding him. I got so many call from morning and now i am frustrated please remove my number from your database.
I got call from these number's
[protected]
[protected]

And they are saying "call to ayengi jo karna hai kar lo".

I am not interested in your any business don't make me call again.

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Aug 29, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2017

Home Credit India Finance Customer Care's response Dear Abhishek,

This is in regards to your query registered with Home Credit.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we would request you to share us the mobile number on which you are receiving calls from our end so that we can check and assist you accordingly.

Additionally, if any misbehaved happen with you over the call then share us the executive details with exact call time and date so that we can investigate further.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Verified Support

Jul 19, 2017

Home Credit India Finance Customer Care's response Dear Sir/Madam,

This is in regards to your query registered with Home Credit.

Please ignore the previous email.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we would request you to share us the mobile number on which you are receiving calls from our end so that we can check and assist you accordingly.

Additionally, if any misbehaved happen with you over the call then share us the executive details with exact call time and date so that we can investigate further.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 20, 2017

Updated by Rai00005 My number is [protected]
These are the two numbers from which i got call yesterday
[protected] Time 1:21 and 2:37
[protected] Time 3:50

I am hoping you are going to solve my problem as soon as possible.

Thanks

Verified Support

Jul 23, 2017

Home Credit India Finance Customer Care's response Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, would like to inform you that we investigated your case and we found positive contact on your number [protected] hence we are unable to remove your number from our records..

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 24, 2017

Updated by Rai00005 What do you mean by positive contact??
I didn't took any kind of loan from your side or from your company and you find my contact than please delete my number.

Jul 24, 2017

Updated by Rai00005 and let me know which positive contact you find on my contact..??

Verified Support

Jul 24, 2017

Home Credit India Finance Customer Care's response Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we would like to inform you that we investigated your case and we found positive contact on your number [protected] as you were ready to convey the message to our client. Hence we are unable to remove your number from our records..

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 26, 2017

Updated by Rai00005 are you able to tell me about the positive case or not?
which positive case u are talking about just give me the other contact number which is associated with case, even i also want to know about the case and i have no idea about positive case you are talking about.

Verified Support

Jul 28, 2017

Home Credit India Finance Customer Care's response Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we would like to reiterate you that we investigated your case and we found positive contact on your number [protected] that means on same number you were ready to convey the message to our client. Hence we are unable to remove your number from our records..

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 31, 2017

Updated by Rai00005 Dear Home Credit,

can you please tell me which positive contact you found on my mobile number.

Regard's
Ashish

Aug 10, 2017

Updated by Rai00005 hey are you there?
can anybody going to tell me about the what is positive case.

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Comments

Faiz Mohd

from Mysore, Karnataka

Hi sir im emraan im apply for mini lone friday morning stil nt com in my account i complane in costember care but hi nt response corectly

Rai00005's [Complaint's author] reply, Jul 26, 2017

I give u advise if you want to take loan, just go to bank at least they will provide you correct information. If you take loan from Home Credit they are going to harsh you by making call and they are not going to deal with your query or even want to solve your query after taking loan.

Home Credit India Finance Customer Care's response, Jul 28, 2017

Verified Support

Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Home Credit India Finance Customer Care's response, Jul 28, 2017

Verified Support