[Resolved]  Home Credit India Finance — regard for noc not given.. and not acting my previous complaint

Address:New Delhi, Delhi, 110060

I have been complained already before 15 days but nothing do for home credit company side. I am very irritrate with your service because your customer care talk very roudly. I am ramkumari from rajendra nagar and my loan number [protected] and my registered mobile number [protected].
I have complained to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with your service.
Please my noc provide me as soon as..
Your officier don't give me proper information.. Every time say me your noc sent but i don't have in my email id. Please contact me this mail id anurag. [protected]@gmail.com.
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Aug 1, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Home Credit India Finance Customer Care's response
Dear Ram,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have already forwarded your request to the relevant team for No Objection Certificate (NOC) with request number 12266756 and we shall provide you with an update within 5 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
Jun 29, 2018
Updated by Uday Anurag
I know you send me request number. But you had sent me request number before 15 days and you say me you problem solve in 3 working days but no responce your side. and i had talk with your customer care number but your customer talking way is very roudly.
Verified Support
Jun 29, 2018
Home Credit India Finance Customer Care's response
Dear Ram,

Thank you for contacting Home Credit.

We have attached scan copy of [protected] No Objection Certificate. Please do revert in case of any discrepancy.

Further, we have shared No Objection Certificate via First Flight courier services with POD number D[protected].

Hope this resolves your concern to your satisfaction.

For any further help, please feel free to contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Jun 29, 2018
Updated by Uday Anurag
Please give me courier tracking number in my email id. And i don't get NOC in my email id.please tell me which email id was used by your side for sending. Please provide my noc as soon as.
Verified Support
Jul 01, 2018
Home Credit India Finance Customer Care's response
Dear Ram,

Thank you for contacting Home Credit.

We have attached scan copy of [protected] No Objection Certificate. Please do revert in case of any discrepancy.

Further, we have shared No Objection Certificate via First Flight courier services with POD number D[protected].

Hope this resolves your concern to your satisfaction.

For any further help, please feel free to contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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HCIN
Aug 14, 2018
Updated by Uday Anurag
You are not sending my noc in my home address. And i also update my address but this problem is not resolved so why are you mention resolve. Please give me my noc in my home address
Complaint comments 

Comments

Harshwardhan Singh Rathore

Harsh.kheri's reply, Jun 26, 2018
Harshwardhan Singh Rathore
Home Credit India Finance Customer Care's response, Jul 3, 2018
Verified Support
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we would request you to send us an email to [email protected] to our concern team will check and revert you accordingly.

Additionally, we are unclear on the nature of your query basis the contents mentioned in your email and request you to elaborate us on the same on your reply to enable us to assist further and do the needful.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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