[Resolved]  Home Credit India Finance — Regarding EMI tenure

My sister had got sanction for personal loan of Rs. 171000 in Home credit india. She has been continuously paying the EMI without any delay. Since covid, due to the situation she couldn't pay EMI for 3 months. After that, she has been regularly paying. When asking for pre closure details, they ask to pay Rs. 1, 13, 289. But the loan period is only 48 months and she already paid for 36 months. Even the loan amount is 171000 and we already paid for 36 months, then how could be the pending amount this much available. Kindly clarify the same
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May 26, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2022
Home Credit India Finance Customer Care's response
"Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."
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