[Resolved]  Home Credit India Finance — regarding noc for my cibil report

Address:Paschim Medinipur, West Bengal, 140301

Hii sir

Sir i need my noc i clear my 2 loan account number are 1. [protected] & 2. [protected].
My first loan is took for micromax mobile and second is for my laptop, i requested so many times to customer care service but they was not send me noc i required it too much for my credit score pls provide my noc for my address as soon as possible.

Thnx and regards
Gurpreet singh
[protected]@yahoo.com
Phone [protected]
City kharar
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Dec 13, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Home Credit India Finance Customer Care's response
Dear Gurpreet,

This is in reference to your concern registered with Home Credit India.

We are sorry for the inconvenience, as observed from our records your other loan ([protected]) is in Written off status. Hence we request you to please make the payment for Rs.1, 750/- post update of your payment you can get in touch with us for the NDC (No Due Certificate).

Further, if you wish to know your CIBIL score we request you to please check with your Authorised CIBIL Institution.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Nov 10, 2017
Updated by Preetgurpreet91
Sir but I clear all my loan emi and amount than why I pay 1750, and my other account number [protected],
Nov 10, 2017
Updated by Preetgurpreet91
My other home credit loan account number is [protected] it is also clear pls send me NOC for this account
Verified Support
Nov 11, 2017
Home Credit India Finance Customer Care's response
Dear Gurpreet,

This is in reference to your concern registered with Home Credit India.

We are sorry for the inconvenience, as observed from our records your other loan ([protected]) is in Written off status. Hence we request you to please make the payment for Rs.1, 750/- . Post we receive the payment from your end we would issue you the NDC (No Due Certificate).

Further, as per the company policy we are unable to give you the NDC (No Due Certificate) for the finished account till that time you complete your outstanding balance of other account.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Nov 11, 2017
Updated by Preetgurpreet91
Where can I pay 1750, can you tell me
Verified Support
Nov 12, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

We also take this opportunity to inform the below are our official payment channel partners and TAT for mandatory processing time to update on your loan account.

Sr. No Payment Channels Mode TAT
1 Online Payment Pay at Homecredit Website 2 working days
2 India Post Payment in Post Offices using E-payment 2 working days
3 Axis Bank Payment in branches using Easy Pay 2 working days
4 Vodafone M-Pesa Payment via Vodafone M-Pesa App by Vodafone users 24 hours
5 Vodafone Store Vodafone Outlets for all users 24 hours
6 Easy Bill Agent based outlets 2 working days
7 ITZ Agent based outlets 2 working days
8 E- collect Online fund transfer through Internet banking 2 working days
9 Paynimo Payment via Paynimo link 2 working days
10 HCI Mobile App Payment HCI Mobile App 2 working days
11 Paytm Payment via Paytm App and Website 24 hours
12 ICICI bank Payment in branches using I SURE PAY HCIP 2-3 hours
13 Cash at POS (Jaipur Users) Payment at POS 2 hours
14 Cash Pick up Request Payment is collected by CPU agent at customer's door step 24 hours


For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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