[Resolved] Home Credit India Finance — very bad & slow process going to resolve the issue | |||||
Dear madam/sir, My name is sweety oswal. My concern is that, last 3 months before, i gave request to change my name in home credit records so i email my all necessary documents e. G: my pancard, adhaar card etc... As well as i raised request for cibil report same as to forward my cibil score to cibil union. I email them my all new updated cibil score reports. So i got email that ms: bhavna patel is looking into solve my (Query) case, i got call & mail from her side, she mailed me this request ref no:-8578899 with ticket no :#10807671. But when today i called in home credit customer care at 26/11/2017_3:02pm, executive name chandan said me that my name changing request is in process which i given 3 months before & he said me that there is no any cibil report complaints in their systems, and there is no any request ref no:-8578899 or ticket number showing in their systems. So he took my complaint again and requesting number which given by mr: chandan is-8683336 cibil_iss_863336. Now i'm very frustrating with such hopeless things. I'm going to file a case against this. I'm again requesting you to solve the problem as soon as possible Was this information helpful? | |||||
Dec 28, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Nov 25, 2017 janupriya's response i lost my mobile
Verified Support Nov 27, 2017 Home Credit India Finance Customer Care's response Dear Sweety, This is in reference to your concern registered with Home Credit India. We wish to inform you that the dedicated relationship manager is working on your request and shall provide you with an update shortly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM