[Resolved] Home Credit — Loan not closed | |||||
I ve taken loan and paid the last 2 emi deley due to lockdown. Finally I settled loan. Still over due and delay charges showing pending. Already I got settlement letter. Now 1 moth completed and loan not closed and they reported to CIBL emi not paid. Now my CIBL decrease and there collection team calling for remaining amt. I have contacted several times and send mail but no response. Was this information helpful? | |||||
Sep 11, 2020 Complaint marked as Resolved Email and customer care contact with High level authority. Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Home Credit India Finance Customer Care's response Home Credit — Loan not closedDear Customer, This is in regards to your query registered with Home Credit. We are sorry for the inconvenience caused to you. Further, as per the communication and resolution shared on 11-Sep-20 the case is closed on our end. Please do revert in case of any discrepancy. Hope this resolves your concern to your satisfaction. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. Regards, Customer Care Team | |||||
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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