[Resolved]  Home Credit — personal loan sanctioned, but did not receive money in account also customer care person is not replying.

Address:Indore, Madhya Pradesh, 452003
Website:www.homecredit.co.in

I have applied for the personal loan on home credit and submitted the document on[protected].
They told me to wait for 4 to 5 working day, but its been 12 days did not receive the loan amount also the customer care is not providing the details.
The agent name monali is always busy and not returning the call.
I have complained about this in their customer care but no response on that either.
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Jan 5, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Dec 05, 2017
Updated by kulkhare
Loan number is [protected]
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