Home Maid Solution — advance taken, maid not provided

They promised to provide maid after accepting the advance in 48 hours. But failed to do so, i asked them for refund. But after that they have stopped accepting my calls.
I am attaching their details
Dear sir

Online transaction payment option.

Bank name : rbl

Account details:-

Account name - home maid solution
Account no.[protected].
Branch - nalasopara east.
Ifsc - ifsc code - ratn0000083.
Account type - current

Company terms

Our consultancy charges will be 7500 rs. This will be valid for 1 year.

There will be four replacement for 1year.

When the client needs a replacement of the candidate than the client must inform to the company before 10 days.

If we will not be able to provide the candidate due to any reason than the 75% amount of service charge will be refundable after 45 days by check through courier.

All the necessary documents will be given about the maid like police verification, id card, address proof.

Kindly revert back to us for further details

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Thanks & regards.
Home maid solution