[Resolved]  Home Shop 18 — Manufacturing defects and mobile speaker is damaged and sound is not clear.

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I want to share with you the harassment done with me by the Home Shop 18 for not replacing the product and making false excuses day by day. I have placed my order with Home Shop18 on 26 August 2014 for purchase of Karboon A-57 black mobile phone. My order No.[protected] and sub order is 86233587 . I have received my Karboon A-57 black mobile phone on[protected] at 3.00p, but I found that it is having manufacturing defects mobile speaker is damage and sound is not clear
. I have informed to home shop-18 on 29-08-14 . Home shop18 executive told that the mobile set is having some technical problems and all the accessories with box are required to be deposited. Many times I called home shop18 but every time they assure me that the representative from Courier company will reach me within 2 to 3 days and pick up the defective mobile for replacement, but no one ever since reached to me so far. Every time I call customer care of Home Shop 18 but not take any action. After six days i am waiting home shop18 representative. Pl.help me and replace my mobile hand set.

With best regards

Sudhanshu sekhar jha
[protected]@gmail.com
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